Case studies > Initial Hospital Services

Initial Hospital Services

Initial Hospital Services is part of the Rentokil Initial Group of companies and a major provider of facilities to NHS Trusts throughout Britain. Initially EMS was contacted over two years ago to undertake some exhibition stand design and production at short notice. We have since established an excellent working relationship in which we have been asked to undertake a multitude of projects spanning across the various sectors of our business.

Scope of Work

EMS has worked closely with Initial Hospital Services to produce colourful eye-catching images to use as marketing tools. Within our Design Support section we have discussed ideas and concepts with our Client and then moulded these into visual displays used on large pop-up exhibition stands and posters for marketing campaigns for use   in hospitals. 

Using EMS’s Design Support department we were asked to take a basic training manual, add pictures, graphics and colour to produce several large flipchart versions which could be transported around the country. Once designed the Print Room reproduced these at A1 size and encapsulated each sheet for protection before fixing them into specialist hanging clasps and delivering the product with a lightweight protective canvas carry bag.

Initial Hospital Services were starting a new contract where they were to supply patient meals to a number of wards within 3 hospitals. Given data in its raw form the Design Support section produced double-sided menus in A4 format on a three weekly cycle including nutritional value, diabetic suitability, etc. for all patients to complete, plus consolidation sheets for the ward staff. The Print Room then produced the menus for use within the hospitals.

EMS has assisted Initial Hospital Services on several large tender submissions for multi-million pound contracts which has utilised a range of our services:

• CAD – Producing several large bespoke maps using our cartographic skills. These were used to indicate the positions of a large number of satellite locations for several NHS Trusts when putting together a large complex logistical bid.
• Print – Copying, collating and binding large tender proposals, either from hardcopy originals or from electronic versions.
• Design – Copying CD’s and designing covers and labels for proposals, which have to be submitted in electronic format. As with all EMS Full Service Account customers, there are numerous other smaller projects that are undertaken on an ad-hoc daily basis. In the case of Initial Hospital Services this includes the production of bespoke jigsaws for corporate training days.

Summary
Working closely with Initial Hospital Services has resulted in the formation of a positive relationship built on trust. We now assist in a wide variety of tasks to help them not only maintain and consolidate their current business but to continue to grow by winning new and prestigious contracts.

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